Tag user story

Creating good, simple user stories

User stories are the strongest way you can capture requirements for your digital service and are another key component in taking a user centric approach to design. Rather than the old way of doing things, of producing a specification document outlining every single feature that a product needs to have, user stories focus on the needs of the users of that product, and specifically on their outcomes. This focus goes a long way towards producing services that are usable and deliver end to end, rather than breaking down halfway through because a feature ‘works’ technically, but doesn’t do what is…