Tag user research

Getting started with user research workshop recording

The workshop that Lizzie and I delivered went down pretty well, I think. You can find out for yourself by watching it back. It’s a quick canter through different methods of undertaking user research, aimed at those new to the whole idea. I think user research is a super-important thing for digital teams to get involved with as quickly as possible, because it’s a cultural game changer. If you want to be more user-centric in your work, there’s no better way of doing it than actually speaking to, and understanding, your users. As well as watching the video, you can:…

FREE online workshop: getting started with user research

This workshop is free for public sector people. Please use your work email address to make it easy to recognise you! It’s happening on Thursday 16 December, 12pm on Zoom. User research is one of the most important stages of any successful digital project. However it often gets missed, and that’s often because people just aren’t used to doing it. Involving service users in research and testing is a big cultural change for organisations, and takes a fair bit of confidence to start doing for the first time. In this workshop, Lizzie Bruce from Cake Consultancy joins me to introduce…