The team onion
I get frustrated when I see Agile teams that are essentially siloed off from the wider business (for many reasons). This causes dependency and communication issues and means they just aren’t able to deliver anything very quickly.
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The roles you really must have on your digital team
The ideal The GDS service manual is very clear on the roles required to run a proper multidisciplinary team to deliver digital services. It states that you must have a product manager service owner delivery manager user researcher content designer designer developer And this is, of course, quite right. Doing good digital work means taking it seriously, and that means resourcing it properly. Indeed, 7 people doesn’t sound like that many, right? Well, in some organisations where the entire digital and IT team is only 10 people, which includes application support and the helpdesk, it’s huge. And most importantly, it’s…