Tag Roles and skills

Building digital capability in your organisation

For any digital transformation effort to be a success, it needs to have a organisation that is open to change to work with. This is often a bit of a stumbling block, because even if you have an amazing digital team and a kick-ass programme in place, if the people across the organisation don’t understand […]

The team onion

I get frustrated when I see Agile teams that are essentially siloed off from the wider business (for many reasons). This causes dependency and communication issues and means they just aren’t able to deliver anything very quickly.

What, exactly, is a Product Manager?

In his book Inspired, Marty Cagan describes the job of the product manager as “to discover a product that is valuable, usable and feasible”. Similarly, I’ve always defined product management as the intersection between business, technology, and user experience.

The roles you really must have on your digital team

The ideal The GDS service manual is very clear on the roles required to run a proper multidisciplinary team to deliver digital services. It states that you must have a product manager service owner delivery manager user researcher content designer designer developer And this is, of course, quite right. Doing good digital work means taking […]