Tag Learning

6 week online digital success course – only £299

All the knowledge and support you need to make a success out of your organisation’s approach to digital design, data and technology. When How much Where Early 2024 £299 per person Entirely online The course has a limited number of places, so reserve your spot for just £299 + VAT now! This unique learning experience […]

It’s the agile mindset that matters for local government

Local authorities need to be more agile – it’s pretty much axiomatic. Particularly in our technology and digital related work, the success that many organisations have had in adopting agile delivery approaches seems to indicate that it’d be a good thing for councils to do more of. The local digital declaration advocates it, for example, by committing […]

Getting started with user research workshop recording

The workshop that Lizzie and I delivered went down pretty well, I think. You can find out for yourself by watching it back. It’s a quick canter through different methods of undertaking user research, aimed at those new to the whole idea. I think user research is a super-important thing for digital teams to get […]

Digital age operating models, with Eddie Copeland

One of the elements of the Loosemore definition of digital that doesn’t get as much coverage as the rest is the bit about business, or operating, models. That’s probably because it’s really hard. So I loved having this chat with LOTI‘s Eddie Copeland about his 6 ideas for future operating models for local public services, […]

FREE online workshop: getting started with user research

This workshop is free for public sector people. Please use your work email address to make it easy to recognise you! It’s happening on Thursday 16 December, 12pm on Zoom. User research is one of the most important stages of any successful digital project. However it often gets missed, and that’s often because people just […]

5 videos to help leaders understand digital

Following on from the workshop I ran with LGiU last week on digital for leaders (which went very well, thank you for asking), I shared a few bits with the delegates – further reading, if you will. Part of that was a set of videos on YouTube that cover some of the important areas that […]

Workshop recording: simple service discovery

Here’s the recording of the workshop I ran this morning which looked at using a simple template to find out more about the service we are looking to digital redesign. We used the example of reporting fly tipping, as well as having a general chat towards the end about how best to engage with service […]

NEW: the SensibleTech link library

Back in 2017, Paul Maltby co-curated a list of reading for policy wonks interested in finding out more about digital. There’s loads of great stuff in there which have stood the test of time. I’ve always liked the idea of bringing together in one place all the great stuff that has been shared over the […]