Tag Culture

5 videos to help leaders understand digital

Following on from the workshop I ran with LGiU last week on digital for leaders (which went very well, thank you for asking), I shared a few bits with the delegates – further reading, if you will. Part of that was a set of videos on YouTube that cover some of the important areas that folk in senior positions really need to understand, delivered by people with far greater expertise than me. Here they are – try and get them in front of your senior leadership team, if you can, and book in a chat with them shortly afterwards to…

A guide to agile communication

The traditional approach to comms is to do a lot of planning up front. Many teams will embark on a “comms strategy”, or perhaps write a set of “comms principles”, and then set about filling a calendar or grid with expected messages at expected times. Most of these are unnecessary when doing comms for agile work and agile teams.

Internet-era ways of working

Our definition of digital says: “Applying the culture, processes, business models & technologies of the internet-era to respond to people’s raised expectations.” Once they’ve heard that, the next thing people always ask us is: “OK. But how? How do I make that happen in my organisation?”

Local authorities that blog

This is a living list post where I am keeping a note of all the active blogs run by local authorities. If you have any to suggest that I don’t have listed, please let me know!

How we use OKRs on GOV.UK

"Objectives and key results (OKRs) is a simple tool to create measurable goals for agile teams. It provides a framework for defining objectives, how teams will achieve those outcomes, and tracking their progress. It’s a light-touch way of setting goals and focus.

Digital workplace with Sharon O’Dea

I really enjoyed this conversation with Sharon O’Dea about the digital workplace. She shares an absolute tonne of insight into how organisations have responded to remote working in lockdown, what impact that has had on the use of internal technology, and what culture and behaviour change is going to be needed in future. I managed to exert some self discipline and kept this video to 30 minutes or thereabouts. I think you’ll get a lot out of it! If audio is your thing, you can listen to this on SoundCloud.

What a digital organisation looks like

There’s been a lot of work to define what a good digital service looks like (see for example the government’s Digital Service Standard). It’s less obvious what to do if you want to make your whole organisation digital, and there are even fewer success stories to model yourself on.