Tag Capabilities

Matching user needs with tech capabilities

Something that I have found helps an awful lot is having a simple way to match identified user needs with the technology capabilities needed to meet them. It helps in two main ways: by encouraging people to consider the user needs they are trying to meet before thinking about technology solutions (always tempting, but dangerous!) by reinforcing the message about capability-based technology delivery, as opposed to always thinking in terms of single monolithic systems By considering user needs first, then identifying individual capabilities to meet them, it’s possible to come up with solutions that are more likely to succeed and…