Link library

An archive of fantastic articles from across the web, that I thought worth preserving and listing on SensibleTech. Also, because sometimes websites die, where possible I have provided a PDF copy of the original. Try the original link though please, if you can!

Finally, please suggest any links for the library using this form, thanks!

Digital leadership: changing your whole approach, not just doing better digital projects

We want to make the internet work for everyone. For that to happen, our public, civic and business leaders need to become digital leaders — not just so that they can manage specifically digital programmes and projects, but so that they can make sure their entire organisations are relevant and effective in a digital age.

Digital is something you are

If you’re a leader or a manager of people, part of your job is telling them that they’re allowed to think and behave that way. Most people, in most organisations, will be nervous of doing so unless they have permission from whoever’s in charge. So if you’re in charge, grant that permission. If you want your organisation to change, or if you want to bring about true transformation, grant your people the freedom to think and behave in new ways.

INVEST in Good Stories, and SMART Tasks

A pidgin language is a simplified language, usually used for trade, that allows people who can’t communicate in their native language to nonetheless work together. User stories act like this. We don’t expect customers or users to view the system the same way that programmers do; stories act as a pidgin language where both sides can agree enough to work together effectively.

Creating better acceptance criteria for user stories

Acceptance criteria (ACs) are a key part of user stories. They set the boundaries of what should be achieved - telling the developer when to stop, the QA how to test, and the product owner what to expect. Because they’re used by technical and non-technical people, ACs must use simple language and be non-implementation specific. This post looks at why we changed our approach to ACs on GOV.UK Verify and the effect it has had on the team.

Six alternatives to traditional top down public service delivery

Many councils have made it this far by cutting back on their existing model of public service delivery - in some cases right to the bone. But what do they do when all the incremental cuts that can be made have been made? One potential avenue may be to ask if there is a completely different operating model for addressing a particular need.