Category Event

FREE online workshop: getting started with user research

This workshop is free for public sector people. Please use your work email address to make it easy to recognise you! It’s happening on Thursday 16 December, 12pm on Zoom. User research is one of the most important stages of any successful digital project. However it often gets missed, and that’s often because people just aren’t used to doing it. Involving service users in research and testing is a big cultural change for organisations, and takes a fair bit of confidence to start doing for the first time. In this workshop, Lizzie Bruce from Cake Consultancy joins me to introduce…

FREE online workshop: quick and easy service discovery

Following on from my last workshop on the matching user needs to technology capabilities process, here’s the next one, this time talking through service discovery, based on the ideas and template shared in this blog post. The workshop will be free and for public sector people only. The workshop will run on Zoom on Wednesday, October 27 at 11am. I anticipate it will last around 45 minutes, but keep an hour free just in case. At the end of the workshop, you will be able to: use the process to identify services that are ripe for digital transformation engage service owners…

FREE online workshop: Matching user needs with tech capabilities

A while ago I shared a post with a template showing how you can take a capability-based approach to picking technology by focusing on user needs. There has been a fair bit of interest in it since it was published, so I thought it might be useful to run a short online workshop running through how it works with a smallish group of people. As I have at this stage no real idea what I am doing, it will be free for public sector people. The workshop will run on Zoom on Wednesday, September 15 at 11am. I anticipate it…

Legends of Low Code online event

Update 16/7/2021 – here’s a link to the recording of this session. On Tuesday 13 July, between 2pm and 3.30pm I will have the pleasure of chairing a panel session discussing the use of low code platforms in local government. I’ve been involved in the implementation of low code in a couple of councils, and in the right circumstances it’s a great fit. In the panel session, I’ll be exploring what those circumstances are, and what some of low code’s pitfalls are, as well as what it is brilliant at. I’m going to be chatting with the following ‘legends of…