Category Article

Do you need a digital programme?

The mechanics of making digital change happen in an organisation can be really complicated. What works in one place may well not stick in another. It all depends on strategy, structures, politics and personalities. One common approach is to have a clearly defined digital programme. In many ways it makes perfect sense: you have a […]

Creating good, simple user stories

User stories are the strongest way you can capture requirements for your digital service and are another key component in taking a user centric approach to design. Rather than the old way of doing things, of producing a specification document outlining every single feature that a product needs to have, user stories focus on the […]