Dave Briggs

Dave Briggs

Hi, I'm Dave - and SensibleTech was my idea. I’ve worked in the public sector in technology and digital roles for what feels like a very long time. I’ve experience of all levels of government, from tiny village parish councils up to 10 Downing Street.

UX Theatre: Are You Just Acting Like You’re Doing User-Centered Design?

Organizations have latched on to "user-centered design" as a buzzword. In many cases, executives seem to misinterpret it as a euphemism for "thinking from a user's perspective." They don't fund user research or provide project owners the latitude to create teams that include UX and service designers. For all the talk about users, there is no consideration given to including them in the design and delivery process.

What, exactly, is a Product Manager?

In his book Inspired, Marty Cagan describes the job of the product manager as “to discover a product that is valuable, usable and feasible”. Similarly, I’ve always defined product management as the intersection between business, technology, and user experience.

Citizens Portals Y / N?

“I really wish I had one place where I can see all my transactions with the council”, said nobody, ever. In all the workshops, co-design sessions and user interviews FutureGov has done over the last eight years no one could recall anyone expressing that kind of need.

NEW: the SensibleTech link library

Back in 2017, Paul Maltby co-curated a list of reading for policy wonks interested in finding out more about digital. There’s loads of great stuff in there which have stood the test of time. I’ve always liked the idea of bringing together in one place all the great stuff that has been shared over the […]