Dave Briggs

Dave Briggs

Hi, I'm Dave - and SensibleTech was my idea. I’ve worked in the public sector in technology and digital roles for what feels like a very long time. I’ve experience of all levels of government, from tiny village parish councils up to 10 Downing Street.

Workshop recording: simple service discovery

Here’s the recording of the workshop I ran this morning which looked at using a simple template to find out more about the service we are looking to digital redesign. We used the example of reporting fly tipping, as well as having a general chat towards the end about how best to engage with service […]

The team onion

I get frustrated when I see Agile teams that are essentially siloed off from the wider business (for many reasons). This causes dependency and communication issues and means they just aren’t able to deliver anything very quickly.

A guide to agile communication

The traditional approach to comms is to do a lot of planning up front. Many teams will embark on a “comms strategy”, or perhaps write a set of “comms principles”, and then set about filling a calendar or grid with expected messages at expected times. Most of these are unnecessary when doing comms for agile work and agile teams.

Everyone loves a roadmap

In agile programmes people prefer to talk about roadmaps rather than plans. This post is about the reasons behind this and the benefits of using a roadmap rather than a gantt chart to manage pure agile, or mixed methodology programmes.

Three levels of digital change

Even if we adopt Tom Loosemore’s definition of digital – and we should – it’s still necessary to interpret it in the context of the service you are looking to digitise. I’ve worked out a really simple framework for thinking about this, by dividing the options into three distinct levels, or approaches to, digital change. […]

Chatbot research with Neil Lawrence

It was an absolute pleasure to talk with Neil Lawrence from Dorset Council about the research project he led, using Local Digital funding to find out what the user needs are that using a chatbot might meet. You can watch the video on YouTube. It turns out that if you want to know whether a […]

Boring magic

Recently I’ve been working on a team thinking about what digital government services might be like in the near future. Conor, our interaction designer, summed up the last 9 years rather well. ‘We essentially create boring magic.’

‘We’re not leaving this bar until we’ve come up with such a great idea that I can’t sack you’

The third list I’m going to tell you about very quickly is the BBC iPlayer, which of course is nothing more than a list, presented well. A list of telly programmes and radio programmes. I thought I’d tell you the story of how we came up with it in the very, very first place, before it was a list.